2. Have a good posture.
3. Never tell to anyone that they look tired or depressed.
4. Instead of using the word "problem" try substituting the word "situation".
5. Wear expensive clothes, shoes, ties, and belts but buy them on sale.
6. Improve your performance by improving your attitude.
7. Answer the phone with enthusiasm and energy in your voice.
8. Be elegant in all your ways.
9. Memorize three (3) of you're favorite quotations.
10. Don't be afraid to say:
- I don't know
- I'm afraid
- I made a mistake
- I need help
- I'm sorry
- I love you
11. Strive for excellence not for perfection.
12. You mind can only hold one thought at a time. Make it positive and constructive one.
13. Call your friends by their first name.
14. Avoid sarcastic remarks. Tame your tongue.
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